Assertive Training for Executives, Managers, and Supervisors

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CEU Approved

  • 60 minutes

Assertiveness is a style of communication that empowers its users to speak out and stand up for themselves in a clear, respectful manner. Assertive people know what they want and how to get it without infringing on others’ rights. Assertiveness is not about being liked all the time or about making sure everyone is happy. Being assertive delivers multiple advantages, including:

  • Giving you confidence and enhancing your self-esteem.

  • Helping gain respect from others.

  • Improving your decision making skills.

  • Reducing negative emotions when your requests and/or needs for the business are not met.

  • Getting your team moving in the right direction.

  • Delegating duties and tasks without guilt.

  • Ability to deal with troublemakers with ease and effectively.

In this webinar expert speaker Vanessa Nelson will differentiate between assertiveness and aggressiveness and assertiveness versus passive behavior. Further, she will guide attendees on how to manage assertively and handle conflicts and problems with poise and confidence, gaining the support and dependability of your team in the process.

Session Highlights:

  • What is assertiveness?

  • What is the difference between assertiveness and aggressiveness?

  • Assertiveness versus passiveness.

  • Understanding yourself and others.

  • How to manage assertively and with authority with poise, respect, and confidence.

  • How to handle conflicts and problems effectively, with poise and confidence.

  • How to gain support and dependability from your team.

  • How to speak up assertively without being pushy.

  • How to professionally deal with employees or others who question your authority.

  • How to get employees to come to you with solutions instead of problems.

  • How to deal with chronic troublemakers on the job.

  • How to use assertive skills to interact more effectively with people throughout your organization.

Why You Should Attend:

Do you have a hard time saying “no” to your staff? Many people in today’s society fear conflict and criticism. Let’s face it: it can be very difficult to assert yourself when dealing with staff that you are friendly with or with whom you have worked with for a long time. Often times, when dealing with conflicts or problems, it is easier to procrastinate or try to sweep things under the rug than to lose face and cause irritation of others. However, it can be crucial to deal with conflict and problems head on.

This webinar will discourse why, as a leader, one of the most important skills to master for your success in leading people effectively (as well as earning cooperation of individuals around you) is the ability to deal with all types of people and situations in a confident, poised, self-assured manner. The program will teach attendees skills to command attention, be respected by others, and to lead your team effectively.

Who Should Attend:

  • CEOs

  • CFOs

  • COOs

  • VPs

  • Directors

  • Mangers

  • Supervisors

  • Business Owners

Ask your question directly from our expert during the Q&A session following the live event.

Vanessa Nelson

Vanessa Nelson

Vanessa G. Nelson is founder and President of award-winning Expert Human Resources, which she founded to help companies maintain employment law compliance, avoid workplace litigation, maximize human capital, and reduce costs. Expert Human Resources has successfully saved businesses hundreds of thousands of dollars and has worked with multiple companies, including: McDonalds, Mass Transportation Authority, Muskegon Area District Library, Bedford Public Schools, and Old Newsboys.

Ms. Nelson received her Master of Science in Administration/Human Resources Management degree from Central Michigan University, and a Bachelor in Business Management from Northwood University. She holds the Certified Senior Professional in Human Resources (SPHR) credential from the Human Resources Certification Institute, SHRM-SCP from Society of Human Resources, and Certified Labor Relations Leader (CLRL) from Michigan State University.

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Edupliance is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1 PDC for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

This webinar has been approved for 1 HR (General) recertification credit hours toward California, GPHR, HRBP, HRMP, PHR, and SPHR recertification through the HR Certification Institute. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that this activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

Want to attend in a Group? Call 844-810-1151 and Save upto 50%

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