fair-housing-mistakes-misunderstandings-misinformation-that-create-costly-complaints

Fair Housing Mistakes, Misunderstandings, Misinformation that Create Costly Complaints

Live Webinar

  • 60 minutes

Missteps in fair housing can create expensive lawsuits. Sometimes we guess at what we should do, we listen to rumors and gossip, get bad advice and make poor decisions that create FH complaints. Prevent mistakes by staying updated and having clarity on everyday issues that can backfire. You don’t want to be the person who gets the property and the owners sued.

Join this session by expert speaker Anne Sadovsky, where she will discuss about how the wrong words, jokes, behaviors, written and spoken policies and other everyday occurrences can create serious problems for your company. Anne will include a look at newest rulings and how they can be misunderstood.

Session Highlights:

  • Communities get in trouble because of:

  • Using untrained temps

  • Not having vendor agreements regarding discrimination

  • Lack of common sense

  • Mishandling requests for assistance animals

  • Incorrectly assigning handicapped parking places

  • Playing favorites are renewal and rent increase time

  • Not giving enough information up front, before lease signing

  • Addressing pool policies, swimwear attire

  • Not being clear on resident complaints; smoking, cooking odors, parking

  • Getting overly familiar with residents; one marijuana plant, being friends, hugging, misunderstood compliments

  • Not updating documents and signage, And more

Why You Should Attend:

Likewise, our clients can make mistakes and miscommunicate and overlook details that cost the engagement time and money. Pointing those out to the client - if we discover them and they don't - can be painful, too. Then what? Do you charge those more to fix the problems that were caused or do you give the fix away for free as a show of good faith? Your goal of course is to keep the customer, but usually not at "any cost."

Who Should Attend:

  • Owners

  • Managers

  • Area Supervisors

  • Leasing

  • Maintenance

*You may ask your Question directly to our expert during the Q&A session.

** You can buy On-Demand and view it as per your convenience.

Anne Sadovsky

Anne Sadovsky

Our speaker today has been in the apartment industry five decades and is a former V P of Marketing and Education for Lincoln Property Company. She is a contributing writer for many publications, had earned a Texas Real Estate license and Certified Speaking credentials from the National Speakers Association. She was named one of the top trainers in the industry by MultiHousing News and both the Brainstorming Conference and the Apartment Association of Greater Dallas have honored Anne with Legends Awards.

She has flown over three million miles sharing her knowledge and wit, and her success story has been featured in many national magazines including Money, Texas Business and Ladies Home Journal. Anne is multifaceted, offers many topics, shares skills and tools that are life changing, common sense, fun but no nonsense. Anne lives in Dallas with her husband, two funny Chiweinies and two very talkative parrots.

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