Learn Powerful Strategies to Handle Resident Violations Before It’s too Late.

Pre Recorded

  • 60 minutes

Rental income from your property should ideally be the least stressful way of earning money. Unfortunately, that's not the case for most property owners and managers. There are many problems you can (and will most likely) face – such as amenities violations, pet infractions, unauthorized residents, resident harassment and bullying, to name a few. Aside from being a source of headaches, they can also lead to expensive penalties, compensatory damages, court proceedings, etc., if left unchecked.

Join property management and housing expert Paul Flogstad in this informative webinar where he will discuss some of the most common issues faced by property owners, managers, homeowners associations (HOAs), and other property management staff. He will show you how to correctly document different types of tenant/resident violations, and reveal powerful strategies and techniques for solving them.

Session Highlights:

  • What can I do with a resident who is a hoarder?

  • How do I handle resident harassment and bullying?

  • What do I do about pets and companion/service animals?

  • How do I handle unauthorized residents?

  • Subleasing?

  • What do I do with pet infraction’s?

  • I have parking violations-now what?

  • Damages found during inspections

  • Drugs – smoking weed, now what?

  • How to handle noise complaints.

  • How about amenities violations?

  • Communication documentation

  • Texting documentation

  • What tools do I need?

  • Rules on Assistance animals

Why You Should Attend:

After attending this webinar, you will be conversant with communication and texting documentation. You will know how to effectively handle unauthorized residents and resident violations, including damages found during inspections. Plus, you'll know what tools you need to address your property/tenant related woes without running afoul of the law.

Who Should Attend:

  • Property Owners

  • Property Managers

  • Housing Authority Staff

  • Compliance Staff

*You may ask your Question directly to our expert during the Q&A session.

** You can buy On-Demand and view it as per your convenience.

Paul Flogstad

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. After college graduation he was in law enforcement for 4 years. From that point on, he has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training. 

Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development and Tax Credit programs. In this role he supported managers by training, compliance, budgeting, developing policy and procedures as well as creating successful marketing strategies. Previously was a regional manager for a large property management company in South Dakota. 

For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management. 

In 2007 he formed Property Management Solutions. In this capacity, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies. 

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.

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