how-to-handle-hipaa-and-hitech-breaches-complaints-and-investigations

How to Handle HIPAA and HITECH Breaches, Complaints, and Investigations

Live Webinar

  • 60 minutes

"Learn How to Handle and Report Security Breaches"

This webinar on HIPAA and HITECH security and privacy breaches, complaints by patients/clients, and investigations by the Office for Civil Rights (OCR) of the Department of Health and Human Services (DHHS) will tell attendees how to handle these critical areas. Covered Entities must report certain breaches to DHHS which can (and has) resulted in multi-million dollar civil money penalties (fines) and can engender great liability even if not reportable. The webinar will discuss what security incidents are actual breaches (you don’t want to report an incident that is not a breach!), which are reportable breaches, and how to report to minimize potential liability. 

These reports, other breaches that come to DHHS’s attention, as through patient/client complaints, often result in a formal investigation by OCR. Covered entities must know how to respond to such investigations to avoid/minimize liability. Finally, the webinar will tell how to handle complaints, so that they are not processed up to OCR with the potential for liability. One physician practice was fined $4.3 million for improper conduct during an OCR investigation.


In this webinar expert speaker Jonathan P. Tomes, will Describe handling an investigation properly is key to determining not only how to handle it to mitigate any harm and to take action to prevent it from happening again but also to determine whether it is reportable to affected individuals and to DHHS.

Session Highlights:

  • What is a Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) Security Incident?

  • What is a HIPAA Security Breach?

  • What is a Reportable Breach to Health and Human Services (“HHS”), the Individuals affected, and the Press?

  • How do you Determine What Breaches are Reportable?

  • How do you Handle Security Incidents and Breaches?

  • How do you Handle HIPAA Complaints?

  • How do you Respond to HHS Investigations?

Why You Should Attend:

HHS has assessed civil money penalties (fines) as high as $4.3 million for not handling a HIPAA violation properly. You will learn about how covered entities handle security incidents is an item of high importance of HHS audits. When HHS investigates a complaint, it requires disclosure of a covered entity’s policies and procedures relating to security incidents, such as the report and response procedure and the records of how they handled past breaches and every entity has a security incident on occasion—maybe dozens a year. But which of them are reportable? What should you do before reporting it to minimize liability.

Who Should Attend:

  • Healthcare providers

  • HIPAA Security and Privacy Officers

  • Compliance Officers

  • CEO, CFOs, Chief Information Officers

  • Human resource officers

  • Business managers

  • Facility administrators

  • Medical records personnel

  • Health information managers

  • Health care attorneys

  • Clinicians, nurses

  • Business associates


*You may ask your Question directly to our expert during the Q&A session.

** You can buy On-Demand and view it as per your convenience.

Jonathan P. Tomes

Jonathan P. Tomes

Jon is a nationally recognized expert on the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), particularly its Security and Privacy Rules. He is an attorney and has given HIPAA training nationwide, been an expert witness on HIPAA, consulted with more than 1,000 medical businesses, given HIPAA legal opinions, and represented clients being investigated for HIPAA violations. He has written more than 60 books on HIPAA and other health law topics and a like number of published articles.

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