Managing Through Chaos: Tools, Tips and Techniques to Set Priorities and Make Effective Decisions under Pressure

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Live Webinar | CEU Approved

  • 90 minutes

This highly interactive Webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions—even under pressure—to earn buy-in from bosses, coworkers and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world case studies. You'll emerge with an action plan you can use right away to master expanding workloads and complex decisions.

In this webinar join expert speaker Chris DeVany, where he will discuss the practical time management techniques for making structured decisions—even under pressure—to earn buy-in from bosses, coworkers and customers.

Session Highlights:

Managing Escalating Pressures

  • Develop Answers to Vital Questions on Managing Work Pressures

  • Use New Tools to Control Stress, Reduce Backlogs, and Redistribute Work Overloads

Gain Certainty about Priorities

  • Prioritize by Validity, Not by Urgency

  • Apply Three New Rules to Prioritize Your Projects

Prevent Collisions among Customers, Internal and External

  • Replace Three Outmoded "Rules" of Time Management

  • Adopt Two New Rules for Today’s Chaotic Conditions

Manage Traffic While Meeting Needs

  • Outline for a One-Page Business Case: Convince Others

  • New "To-Do List": Help Everyone Face Reality

Communicate Powerfully Despite Pressure

  • Employ Assertive Responses No Matter How Manipulated or Provoked You Feel

  • Determine the Rare Occasions When Non-Assertive or Aggressive Responses May Be Advisable

Why You Should Attend:

By attending, you will understand how to even more effectively:

  • Become more productive by prioritizing work and maintaining focus

  • Become a stronger communicator with techniques that enable you to question and clarify priorities

  • Make better decisions based on consistently good analysis

  • Become more decisive and make better decisions by gleaning the right information and appraising the situation more effectively

  • Gain the cooperation of others by communicating the risks and gains of decisions

  • Learn stress survival techniques to help you balance work and life when you must make tough choices you face every day

Who Should Attend:

  • Executives, senior managers, managers at all levels

  • CEO

  • Senior Vice President

  • Vice President

  • Executive Director

  • Managing Director

  • Regional Vice President

  • Area Supervisor

  • Manager

*You may ask your Question directly to our expert during the Q&A session.
** You can buy On-Demand and view it as per your convenience.

Chris Devany

Chris Devany

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include such organizations as Microsoft, Visa International, the Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over 500 other organizations in 22 countries.

He has published numerous articles in the fields of project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management. His McGraw-Hill book, “90 Days to a High-Performance Team”, is replete with hands-on tools, templates, and checklists which managers use effectively every day to improve performance.

Chris is an award-winning Toastmaster’s International Competition speaker. Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.

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Edupliance is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

This webinar has been approved for 1.5 HR (General) recertification credit hours toward California, GPHR, HRBP, HRMP, PHR, and SPHR recertification through the HR Certification Institute. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that this activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

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