quality-4.0-beyond-digital-technology

Quality 4.0: Beyond Digital Technology

Live Webinar

  • 60 minutes

Presentations and publications on Quality 4.0 focus heavily on new digital technologies that fundamentally change the way organizations function. Typically big data and artificial intelligence will be mentioned as important and disruptive factors. However, the real world is still analog and so are our customers. Quality is ideally placed to see how these powerful digital tools can best be used to improve customer experience in the analog world.  Quality professionals can lead this change for the better, but they must be willing to take up the challenge and to make some necessary changes themselves. This presentation will cover why what, and how of this great opportunity for Quality.

Throughout the presentation one concept is vital: the cycle of learning, unlearning, and relearning as described by Alvin Toffler in his book “Future Shock”. The critical point to prepare a company for the future is to create the willingness to enter this learning cycle.

Join this session with expert speaker Willy Vandenbrande, where he will explain the Holistic future of Quality, the importance of quality culture, and why it is important. In addition, you will see that quality management can and should play a major part in any digitization program of a company. Additionally, it will give you a deep understanding of the following:

  • To get a better insight into Quality 4.0

  • To understand what the role of the quality professional can be

  • To be prepared to talk at the strategical level on the future of quality


Session Highlights:

This webinar will cover the following topics:

  • Digitization as a means to a business end?   

  • Why quality is well placed to guide the digitization efforts of a company? 

  • The need to change our quality thinking?    

  • The impact of digital technology on quality management?    

  • The importance of quality culture?    

  • The holistic future of quality


Why You Should Attend:

This presentation will show you that quality 4.0 is a much more profound change than just using digital technology. Based on the ideas offered you will be able to set up your own action plan to help prepare the organization for the digital age. With this presentation, you can prepare yourself to function much more at a strategical level with quality management. People must be mentally ready to drop old knowledge, not because it is wrong but because it may not be suited for the new environment. As digitization impacts pretty much all organizations this presentation is valuable, no matter what type of business you are in.


Who Should Attend:

  • Quality Managers

  • CEO’s

  • Quality engineers

  • IT people



*You may ask your Question directly to our expert during the Q&A session.
** You can buy On-Demand and view it as per your convenience.

Willy W Vandenbrande

Willy W Vandenbrande

Willy Vandenbrande is the founder and President of QS Consult, a European consulting agency. He has been active within quality management for over 30 years. His client list as a consultant includes a wide variety of manufacturing companies as well as service and non-profit organizations.

Willy is also a well known speaker and he has delivered many thought provoking presentations at several international conferences including WCQI and EOQ. He has written numerous articles and columns on Quality Management.

Mr. Vandenbrande is the recipient of the 2019 Jack E. Lancaster Medal (ASQ) for outstanding leadership in promoting quality worldwide.

Willy holds a Masters degree in Civil Engineering Metallurgy and a Masters Degree in Total Quality Management. He holds a Six Sigma Black Belt Certification from the American Society for Quality (ASQ). Willy is an ASQ Fellow and an academician to the International Academy for Quality (IAQ) and vice-chair of the Quality in Planet Earth Concerns Think Tank of IAQ.

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